The Answers You Need
DO YOU PROVIDE ANY MEDICAL ASSISTANCE OR CARE?
No, we do not. We only provide non-medical care and assistance. We are not a medical service provider.
DO YOU OFFER AN AMBULANCE SERVICE?
No, we do not. In order to use our Hospital Companion Service you need to be able to walk on your own. We go with you to the hospital using public transport or taxi (at your expense). Within the hospital, we can push you in a wheelchair, if requested.
I WOULD LIKE TO USE YOUR SERVICE MORE THAN ONE TIME. DO YOU OFFER DISCOUNTS?
Yes, we do. If you require our service multiple times, we offer special packages to meet your needs. Please contact us to inquire for details and customized offers.
CAN YOU ACCOMPANY ME INTO THE DOCTOR'S ROOM?
Yes, our Companion Caregiver can accompany you into the doctor's room if you (i.e. the patient) permit.
DO YOU PROVIDE ASSISTANCE FOR ME WITHIN MY HOME?
No, we do not. We are not providing any care & assistance for you within your home. We pick you up from your door to accompany you to a hospital and return with you back home to your door.
I NEED TO STAY AS AN INPATIENT IN A HOSPITAL. CAN YOU HELP ME?
At the moment, we only provide assistance for outpatients.
YOUR BASIC SERVICE IS FOR 2HRS. WHAT IF I NEED TO BE ACCOMPANIED FOR MORE THAN 2HRS?
If you know in advance that you require a longer service duration, please let us know during the booking. You can specify in the booking form for how many hours you require the service.